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Features of Diamond

Our customer's actually enjoy their relationship with us. Our "Whatever it Takes" approach is most refreshing, our talent is evident, and the DIAMOND brand of service, both on the road and in the office, is friendly, professional, and unmatched.

  • The Personal Touch - Call DIAMOND, and you will never sit through some recorded message, telling you to hold until someone is available to take your call. As a matter of fact, you will not only talk to a person, chances are pretty good that our customer service reps will make you smile.
  • Premier Service - Uniformed drivers provide proper representation. All DIAMOND driver's meet our screening, hiring, and training criteria to insure that we provide the type of service that our client's expect. Service is the Difference.
  • Security - All DIAMOND drivers wear photo ID badges for easy identification.
  • Customized Services - Our services are designed specifically to enhance your bottom line and improve your image with customers and vendors alike.
  • Fully Insured and Bonded - Your level of comfort in working with DIAMOND is important to us. As a reputable service provider, we can assure our client's protection in any event.
  • "HAZ-MAT" Certified - DIAMOND driver's are trained and certified in the safe handling of common hazardous materials such as paints, solvents, Kryptonite, cleaning supplies, aerosols, etc. Extreme care is taken to assure safe pickup and delivery of your package, door-to-door.
  • Special Projects - We can help with those situations that require special attention. Special handling of fragile or sensitive material, packing, inside delivery and set-up, etc.
  • Communications - DIAMOND dispatches it's drivers using new communication technology. All of our drivers are equipped with two-way radios and messaging capabilities. Our dispatching system provides instant audio and e-mail communications with our drivers covering a radius of 200 miles.
  • On-Site Services - Installation of our On-site computer system is available, complete with software designed specifically to meet and exceed your expectations and requirements.
  • Computerized Mapping - Precise distance calculations between any two points in the entire United States enable us to provide mileage, approximate driving time, and quotations within seconds. Making the most of available technology, our office staff provides assistance to our drivers in location streets and addresses anywhere in the Midwest, resulting in more efficient and timely deliveries.

Our Commitment - We understand the importance of meeting our clients' needs and expectations. As a client of DIAMOND, you will come to know that you can rely on us. Once we have formed a relationship with you, in no time at all, you will find that we can offer you the utmost in flexibility, along with a genuine concern toward your success.